Refund & Cancellation Policy

Last updated: October 31, 2026

This policy explains how Bahá’í Mingle Premium memberships renew, how to cancel and when we give refunds. It forms part of our Terms and Conditions.

1. Automatic renewal

Premium memberships (7, 30 or 90 days) renew automatically at the same price and for the same period until you cancel. Current prices are shown on our Membership & Pricing page and on the upgrade page before you pay.

2. How to cancel

• Email info@bahaimingle.com from the email address on your account, or use the billing support link in your payment receipt.
• Cancel at least 24 hours before your renewal date so the next payment is not taken.
• We will send you an email confirming your cancellation.
• You keep Premium access until the end of the period you have already paid for. After that, your account becomes a free account and you will not be charged again.
• Deleting your account also cancels any future renewals.

3. Refunds

Because Premium access starts as soon as payment is made, payments are non-refundable, including for partially used periods, except in these cases:

• you were charged more than once for the same membership period;
• you were charged for a renewal after you asked us to cancel;
• you were charged the wrong amount because of a billing error; or
• a refund is required by law.

To ask for a refund, email info@bahaimingle.com within 30 days of the charge, with the email address on your account and the date and amount of the charge. Approved refunds go back to the original payment method within 5 to 10 business days.

4. Charges you don’t recognize

If you see a charge you don’t recognize, please email us before contacting your bank. We reply within 2 business days and will help you identify the charge or put it right.

5. Contact

Bahá’í Mingle is operated by Support Bay, LLC, Los Angeles, California. Questions: info@bahaimingle.com.